Refund Policy

Refunds are processed once returned items are approved by our team.

Refund Timeline

  • Processed within 7–10 working days
  • Refund method: Bank transfer or reversal to original payment
  • COD orders: refunded via bank transfer

Conditions

  • Shipping fees are non-refundable unless the error was on our side

For refund requests, email support@buybag.lk.